Course refund requests
Refund requests are accepted within 7 days of purchase for courses that have not been substantially accessed. Contact support for assistance. A request is reviewed against your purchase and course access details; submitting a request does not itself confirm approval.
How to request a refund
Contact Lawtest with your registered name, email address or phone number, course or product name, order or payment reference, purchase date and reason for the request. Include relevant screenshots if you are reporting a payment or access problem.
Duplicate payments and access issues
If you believe you have paid twice, or a payment has been debited without the expected order confirmation or course access, contact support with the relevant transaction references so the issue can be checked.
Books and other products
For books, test series, events or other products, review any cancellation or return conditions stated with the item at purchase. Contact support with your order details to confirm the options available for that purchase.
Review and processing
Support will confirm the outcome of your request and, where a refund is approved, the applicable processing details. The time for a credit to appear can depend on the payment provider and your bank.
Need help before purchasing?
If you are unsure about access, course suitability or cancellation conditions, contact Lawtest before placing your order.